Working within a community-based behavioral health setting, the ACT Outreach Counselor works to provide effective and quality services, coordinates and monitors other services provided, promotes independent functioning and develop self-sufficiency skills for CLM clients and their families. ACT is a treatment model that covers for 24/7, 365 days of the year. The team structure currently allows for a four day work week.
Major Functional Areas and Description of Duties:
- Provides individual care plan development, crisis management planning, crisis interventions, assessments, referrals and monitors service delivery;
- Provides outreach, advocacy, resource identification, referral, mobilization, linkage, monitoring and coordination of services activities;
- Coordinates medical services and emergency services as needed;
- Participates as a member of the community support services multi-disciplinary treatment team and serves on appropriate committees, both internal and external, as determined by the supervisor;
- On call after hours coverage on a rotating basis.
- Holiday and weekend coverage will be shared by team members.
- Executes all required services and documentation in accordance with agency policies and federal and state standards;
- Represents CLM in a professional and appropriate manner in the community;
- Performs any additional duties assigned by the supervisor.
- On call coverage periodically.
Education and Experience:
A Bachelor’s degree in social work or a similar discipline is preferred, however an Associate degree along with a minimum of two years of direct service mental health experience may qualify.
Qualifications and Skills:
- Prior experience and thorough knowledge of recovery oriented service delivery and case management functions;
- Demonstrated ability to be self-directed and motivated with minimal supervision;
- Demonstrated ability to work as a member of a team;
- Proficient computer skills, specifically with all Microsoft office applications;
- Ability to communicate effectively and compassionately with clients and their families;
- Ability to communicate effectively and collegially with other professionals across disciplines, inside and outside of the agency;
- Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
Physical Demands and Working Conditions:
A majority of the work will be visiting clients in the community and also in their homes. Proof of car insurance, a reliable vehicle and a clean driving record all are required. An ability to freely enter/exit client’s homes is necessary.