Acute Care Services

Acute Care Services
can be reached 24/7
603-434-1577 Option 1

Concerned about yourself or a loved one?

When episodes or periods of emotional crisis happen unexpectedly in our lives, CLM offers an array of Acute Care services for our clients and our community. The services CLM offers are designed to provide additional support and treatment to individuals experiencing a psychiatric crisis while assisting them in stabilizing their condition to get them back to their daily routine as quickly as possible.

Depending on each individual situation and need, Acute Care Services may provide any one or a combination of the following services:

CLM offers 24/7 Emergency Assessments to individuals who may need higher levels of psychiatric or dual diagnosis treatment. Assessments are completed at our office or via telehealth (phone or video), or in-person to where an individual is in the community. Emergency assessments are available to anyone in crisis regardless of age, residence or ability to pay (minors require a parent or guardian on site to complete assessment).

Telehealth Crisis Assessment (phone or video): Can be reached 24/7 by calling 603-434-1577, option 1

Walk-In Crisis Assessments are provided onsite during business hours at our Derry office (only).

Mobile Crisis Response Team (MCRT) responds in-person to the individual where they are in the community if the crisis can’t be resolved over the phone or video telehealth.

Crisis Stabilization is a short-term intervention that involves an intensive, comprehensive assessment and crisis planning for an individual who is remaining in the community but is in a state of crisis or risk due to recent stressors and events. Quick stabilization of the individual’s symptoms through therapeutic crisis planning and support is the primary goal of this intervention.

When a friend or family has concerns regarding a person in crisis, CLM offers support and guidance to the friend or family to help them help their loved one in crisis.

Peer Support Specialist are people who have been successful in their own recovery process who are trained to help others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, our Peer Support Specialists help people become and stay engaged in the recovery process and reduce the likelihood of relapse. Peer support services can effectively extend the reach of treatment beyond the clinical setting into the everyday environment of those seeking a successful, sustained recovery process.

Peer Support Specialists engage in a wide range of activities that may include: advocating for people in recovery, sharing resources and encouraging skill development, building community supports and relationships, mentoring and setting goals.

Acute Care Services will assess the need for a psychiatric admission and discuss treatment options with the individual and family (if appropriate) to ensure that the most appropriate treatment options are accessed. If hospitalization is needed, CLM Acute Care Services will facilitate the admission and obtain an authorization from the health insurance, when applicable. DOWNLOAD PDF

In addition to these services some of CLM’s Acute Care Services clinicians also volunteer with the NH Disaster Behavioral Health Response Team, or engage in Critical Incidence Stress Debriefing support to our local schools, organizations or community groups coping with the after effects of a traumatic incident.

Acute Care (Emergency) Services can be reached 24/7 By Calling:

(603) 434-1577 Option 1

Acute care services

When to call Acute Care Services

CLM Acute Care Services provides assessment and support for any individuals who perceive that they are experiencing a mental health crisis such as:

  • Overwhelming Panic or Anxiety
  • Excessive worry, Depression or Despair
  • Non-suicidal Self-injury
  • Thoughts of Harm to Self or Others
  • Other Emotional or Mental Health Crisis

If you have concerns about yourself or a loved one:

  • To reach 24/7 Acute Care Services, call: 603-434-1577, option 1
  • To reach NH Rapid Response Call or Text 833-710-6477 or Chat at
  • To Reach the National Suicide Hotline by calling 988.